Help

Note: We don't offer phone support

General Email Support

You can reach us at support@fansyme.com

Payment Help

In the event you need help with any payment process related questions, feel free to contact our support or the support of the processor.

Please note, we may use multiple payment processors, so it is advised to contact our support first.

You can use the contact form here or email us at support@fansyme.com

Our Payment Processors Support

CCBill Email: Support@ccbill.com
CCBill Support Page - https://support.ccbill.com

Cancellation Policy

Follow these simple steps to cancel your subscription:

1. Login to your account.
2. Go to “My subscriptions” Page where you can see the creators you are subscribed to.
3. Go to the creators profile and press cancel subscription.
4. Continue through the confirmation message.

Complaints Policy

Please visit this link for any complaints https://fansyme.com/p/terms#complaints